Thank you for visiting and supporting at Jay's Fashion Boutique.
DOMESTIC SHIPPING POLICY
Shipment processing time
All orders are processed within 2-3 business days of receipt. Orders are not processed or shipped from Friday, 12pm EST through Sunday, or holidays.
If we are experiencing a high volume of orders, shipment experiences a significant delay, we will contact you via email or phone.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
*FREE SHIPPING WITH VALID PROMO CODE*
Overnight delivery is only available for orders with delivery addresses with the continental United States.
Shipment to P.O boxes or APO/FPO addresses
jaysfashionboutique.com ships to addresses within the US, US Territories, and APO/ FPO/DPO addresses.
Shipment Confirmation and Order Tracking
You will recieve a shipment confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
jaysfashionboutique.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the costumer's responsibility (including tariffs, taxes, and other costs).
Damages
jaysfashionboutique.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filling a claim.
International Shipping Policy
We currently do not ship outside the continental US.
Incorrect Shipping Addresses and Refused Delivery
We make every attempt to validate the shipping address provided at check out to ensure it's recognized as a valid address by the USPS. If we cannot validate the address, the order will be canceled and refunded.
jaysfashionboutique.com will not held responsible if the costumer provides the wrong shipping address and we cannot recover the package.
Missing or Stolen Shipments
If you didn't receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible:
1. Call (323)635-4121
2. Or alert us at [email protected]
We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.
*NO RETURNS
*NO EXCHANGE
*NO REFUNDS
ALL SALES FINAL!